Shipping & Refunds

Shipping


All packags are carefully wrapped in eco-friendly craft paper and wrapped in a plastic wrap to protect your order while it is on its way. 

Musketon is no Amazon. This is a one man operation. I can only invest one day per week in shipping packages. Please take note while you place your order. I can make exceptions for urgents deliveries (e.g. you really want the package in time for someones birthday). Please take note that I can't always promise a speedy process. 

  • Orders will be packaged and sent 1 time a week.
    If there's anything important/urgent concerning your order, mention it in the "Note" section. Or email bert@musketon.com
  • Free stickers with every order!
  • 10 days to withdraw.

Refunds


Items purchased at the Musketon webshop may be returned or exchanged within 10 days of the date of purchase. Return item(s) may not be worn or washed. Final sale items may not be returned or exchanged for any reason. If you are not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it and choose any item in another size or color. We will gladly replace any item that you're not completely happy with. Returns in-store for store credit only. No cash back.

Items purchased from any retail store can not be returned to the Online Store.

Exceptions to this policy can be made in extraordinairy cases.